What the role involves
ABOUT THE ROLE
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You're on the frontline of HitPay's defence against financial crime. As an AML
Operations Analyst you execute the controls that keep bad actors off the platform:
verifying who our merchants are, investigating alerts, and escalating genuine
suspicion to the MLRO. This is hands-on, high-volume, detail-intensive work that
directly protects HitPay and its merchants across all five markets.
This is a first-line execution role: you run the controls and escalate suspicion -
the final STR decision sits with the MLRO, keeping our lines of defence cleanly
separated.
WHAT YOU'LL DO
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Onboarding (KYC/KYB): verify merchant identity, ownership and business
legitimacy; collect and assess CDD documentation; apply Enhanced Due Diligence
where risk warrants.
Screening: review and disposition sanctions, PEP and adverse-media screening
hits; clear false positives and escalate true matches.
Transaction monitoring: triage alerts from the monitoring system, investigate
flagged activity, and document your analysis and disposition.
Case investigation: gather evidence, follow the money flow, and build a clear
written rationale for each decision.
Escalation: raise well-documented suspicious activity to the relevant market
MLRO promptly - you identify and escalate; the MLRO decides on filing.
Ongoing diligence: support periodic reviews, trigger-based re-screening, and
record-keeping to standard.
Work to defined SLAs and contribute to keeping queues clean and turnaround
fast.
WHAT YOU'LL BRING (MUST-HAVE)
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1-3 years in AML/KYC/KYB operations, compliance ops, fraud, or merchant
onboarding - ideally in payments, fintech, or banking.
Strong, consistent attention to detail and sound judgment on incomplete
information.
Clear written English - your case notes and escalations must stand on their
own for a reviewer or auditor.
Comfort working at volume against SLAs without dropping quality.
Integrity and discretion handling sensitive customer data.
NICE TO HAVE
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Exposure to screening tools and transaction-monitoring / case-management
systems.
Familiarity with SEA regulatory environments (MAS, BSP, BNM, AUSTRAC).
Working knowledge of an additional regional language.
Progress toward an AML certification (CAMS, ICA) is a plus.
About HitPay
HitPay is a full stack payments infrastructure platform designed for growing businesses in APAC. Founded in 2016 and headquartered in Singapore, HitPay unifies e-commerce, point of sale, and B2B payments into a single platform. The company is regulated in 6 APAC jurisdictions and backed by leading global investors, including Tiger Global, Y Combinator, Global Founders Capital, and HOF Capital.
Full HitPay profile