What the role involves
Who we are
At GoLinks, we’re all about making work simpler and more efficient for teams and individuals. Our tools—GoLinks, GoProfiles, and GoSearch—help streamline workflows, giving instant access to key knowledge for building products, collaborating between teams, and supporting customers. As a remote-first, fast-moving startup, we quickly adapt and respond to our users’ needs. We’re looking for passionate team members who value innovation, excellence, and growth as much as we do.
About the role
We are seeking a detail-oriented and customer-focused Corporate Accounting and Renewals Associate to support our subscription billing, renewal operations, and customer engagement processes. In this role, you will manage end-to-end contract renewals, ensure accurate billing, and collaborate with cross-functional teams to drive customer retention and financial accuracy. This position is ideal for someone who thrives in a fast-paced environment and enjoys both analytical and customer-facing work. This is a hybrid role located in San Jose, CA.
What you’ll do
Accounts Payable and Receivable Management: Handling day-to-day operations of accounts payable and receivable, including processing invoices, monitoring payments, and managing collections.
Managing Renewals Pipeline: Tracking existing maintenance or service contracts, forecasting upcoming renewals, and ensuring a seamless renewal process.
Customer Engagement: Interacting with customers via phone and email to discuss contract terms, address objections, and maintain strong relationships to drive loyalty and retention.
Data Analysis and Reporting: Utilizing data to identify renewal risks, generate reports, and use CRM platforms (like Salesforce) to ensure accurate sales forecasting and workflow streamlining.
Process Improvement
Identifying opportunities to streamline financial and renewal processes, assisting in the development and implementation of new policies and procedures, and contributing to efficiency initiatives.
Who you are
Bachelor’s degree in Finance, Accounting, Business Administration, or related field (or equivalent experience).
0–2 years of experience in Finance operations, Renewals, Billing, or Sales Operations (SaaS or subscription business preferred).
Strong analytical, organizational, and problem-solving skills.
Salesforce, Stripe, Quickbooks experience is a plus.
Excellent communication skills and customer-oriented mindset.
High attention to detail and ability to manage multiple timelines simultaneously.
Our Benefits & Perks
Top-tier Medical, Dental, and Vision benefits, including FSA
Life Insurance, AD&D, STD, and LTD benefits
EAP and monthly wellness stipend for your physical and mental health
401(k) retirement plan to save for your future
Paid Holidays, including a Winter Break for your rest and relaxation
New hire stipend to cultivate a better work environment
All expenses paid company off-sites and free lunch biweekly at Company meetings
Learning & Development benefits for continuous learning
MacBook Pro or equivalent laptop for your productivity
Hybrid schedule to manage your personal obligations
Flexible remote work environment: coffee shop, beach, or anywhere in between
We can only accept US-based applicants at this time.
About GoLinks
GoLinks allows you to create internal links for your company that are so easy to remember and share, you don't have to bookmark or copy and paste them in emails. For example, teams use GoLinks to keep track of their dashboard at go/metrics or an employee directory at go/directory - powered by AI. These internal link systems have been a standard for productivity boost within companies like Google, Yahoo, Linkedin, Twitter, and Airbnb for years. GoLinks is the first company building this as a service for everyone else. 75% of all employees at all of our customers use GoLinks every single month. In 2023, GoLinks, launched two new productivity solutions to build off of their vision of building a Gen AI productivity suite: - GoSearch (www.gosearch.ai): An enterprise workplace search solution powered by AI. - GoProfiles (www.goprofiles.io): A hub for your team to find shared connections, celebrate wins, and boost company culture — powered by gen AI!
Full GoLinks profile