Senior Software Engineer

at Atlas — Modern customer support platform replacement for Intercom and Zendesk

SGFull-time6+ years$76K - $84K0.50% - 1.00% equityYC-W22

What the role involves

Atlas is building the operating system for restaurants — the easiest way to start, run, and grow any restaurant, both online and offline. The team at Atlas previously built Grain, a venture-backed online restaurant that grew to millions in revenue. Atlas helps restaurants power online storefronts, POS systems, third-party logistics, sync with food platforms, connect with other tools, leverage AI, and much more

Existing customers include SaladStop, Killiney, and Haidilao, and we’re adding brands like Casa Vostra, Artichoke, and Wewa — with new restaurants joining every week

The team and investors come from Grain, Accenture, Microsoft, Udacity, McKinsey, Salesforce, Y Combinator, and others

Read our hiring memo here

Role

You’ll work across the stack, from backend APIs and databases to frontend interfaces and product flows. You’ll collaborate closely with designers, product managers, and operations teams to bring ideas to life, and with the infrastructure team to make sure what we build scales reliably

What you'll do

Build and maintain features that power hundreds of restaurants across the web and mobile

Talk to users, understand their problems, and design solutions they’ll love

Work across backend (Ruby, Postgres) and frontend (React, React Native and JavaScript) systems

Write clean, reliable, and maintainable code that’s easy to build upon

Collaborate with designers, operations, and fellow engineers to ship quickly and safely

Continuously improve performance, reliability, and developer experience

Required skills and experience

6+ years of software engineering experience

You write high-quality, well-tested code

Strong coding skills in Ruby on Rails and JavaScript

Experience working with PostgreSQL

Experience in GraphQL or is willing to learn

Focusing on delighting customers, having abnormally high standards and being extremely reliable

You'll do great here if

You care deeply about both product and engineering craft

You’ve built or scaled web applications using Ruby on Rails and React

You enjoy working closely with users and seeing your work in the real world

You think in systems, balancing product intuition with technical depth

You like ownership—seeing projects through from idea to rollout

What's in it for you

Work with a fast-growing, at the same time, lean and mean team, to make a real-world impact

Have a lot of ownership and drive your own results and progression

Smart people who sweat the details and push for the highest standards

Training and in-house opportunities to help you grow

Other benefits include a competitive compensation package, birthday leave and sick leave

What they ask for

PostgreSQLReactRuby on Rails

About Atlas

Atlas is a modern, all-in-one customer support platform that is built with AI first. We help you solve your customers problems faster by understanding them more completely with a suite of customer tools like session recording, bug tracking, and event feeds. You can think of us as the next generation Zendesk / Intercom combined with Log Rocket and Linear. Learn More: https://atlas.so/ Products: - Chat Widget - Ticketing - Omni channel Support (chat, email, WhatsApp, Slack Connect, and SMS) - Customer Timeline - Session Recording - Help Center - AI Chatbot - Customer Insights

Full Atlas profile

Other roles at Atlas

Similar Engineering, Full stack elsewhere

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