What the role involves
Operations Associate (Full-Time, In-Office – Los Angeles) Salaried | Full-Time | Early Mornings OK
Superunit is a Y Combinator-backed startup using AI voice and email agents to automate employment verifications. We're growing quickly and looking for a sharp, detail-oriented Operations Associate to join us full-time in our LA office.
This is a great fit for someone with administrative, sales, or production assistant experience who wants to get in early with a high-growth startup.
What You'll Do
Call employers to verify job details
Monitor tools that flag verifications needing human review
Research and track down contact info to unblock stuck verifications
Communicate status updates to the leadership team
Follow up with clients as needed
Suggest product or process improvements based on what you see
What We're Looking For
2+ years in an admin, ops, or sales support role
Super high attention to detail and strong organizational skills
Quick learner with excellent focus and follow-through
Strong people skills and clear, confident communicator (phone and email)
Critical thinker who can spot patterns and propose improvements
Comfortable starting early (around 7am PST on some days)
Available to work in our LA office full-time
About Superunit
Superunit deploys AI voice and email agents to complete employment verifications for background check companies—faster, cheaper, and more compliant than internal teams or outsourced call centers. Our agents call and email employers, collect verification data, and log every interaction for audit and compliance. Customers are replacing manual workflows with Superunit to scale without adding headcount or compromising quality. We work with background screeners and banks to process thousands of verifications per month.
Full Superunit profile