Full Stack Engineer

at Phonely — AI call centers

San Francisco, CaliforniaFull-time3+ years$160K - $210K0.10% - 0.30% equityYC-S24

What the role involves

Senior Full Stack Engineer (React / Next.js)

At some point in the future, every business will answer their phone with voice AI. We are making sure that when they build that AI agent, the experience of doing so doesn’t suck.

We’re growing incredibly fast and need someone who thrives in a dynamic, high-pressure environment to work across our engineering stack. This role is critical to the success of our company. We’re looking for someone who will roll up their sleeves, dig in, and double down when things get tough.

We want someone highly technical, driven, and fun to work with. You’ll be working directly with engineering, product, and customer-facing teams to build and ship fast.

NOTE: This is an engineering position. You will be writing a lot of code, and it will be a lot of work. If you’re looking for a cushy corporate job where nothing gets done, this is not the place. If you want to be part of a winning team and make a real difference, read on.

This role is in-office 5 days a week in San Francisco.

Your Day-to-Day

Build and maintain high-performance, responsive web applications using React and Next.js

Design and implement end-to-end features across frontend and backend systems

Work closely with backend engineers to integrate APIs, real-time systems, and voice AI workflows

Own UI/UX quality—craft fast, intuitive, and reliable user experiences

Manage state effectively across complex applications (server + client state)

Optimize frontend performance (latency, rendering, caching, edge delivery)

Build internal tools and dashboards for monitoring, debugging, and controlling AI agents

Write clean, maintainable, and well-tested code across the stack

Debug production issues and continuously improve reliability and usability

Contribute to system design, architecture decisions, and product direction

Qualifications

5+ years of experience building production applications

Strong experience with React and Next.js

Experience building full-stack applications (API design, backend integration)

Solid understanding of TypeScript, modern frontend tooling, and state management

Experience working with APIs, real-time systems, and async data flows

Understanding of performance optimization and scalable frontend architecture

Familiarity with cloud environments, CI/CD, and modern deployment workflows

Strong product sense and attention to detail

Clear communicator who can work across teams

Our Software Stack

Frontend: React, Next.js, TypeScript

Backend: Python, microservices, async systems

Cloud & Infra: AWS, GCP, Kubernetes, Redis

Databases: Firebase, Supabase

Observability: Datadog, logging, metrics, tracing

Voice AI: SIP, real-time call handling, LLM orchestration

Other: CI/CD, testing, resilient architecture

Why Join Phonely?

We’re a team of ex-athletes, founders, and builders. Low ego, high standards. We believe life isn’t about taking the easy road - it’s about pushing yourself to see what you’re capable of.

Working here feels like a team

We eat meals together (company-paid)

We run, hike, and surf

We travel together (Airbnbs in places like the Rockies, Costa Rica, Indonesia—multiple times a year)

We are deeply customer-obsessed and focused on building something we actually want to use. We’re tackling voice AI problems that haven’t been solved before, with a goal of building something 1M+ businesses love.

About Phonely

Phonely uses existing call recordings to create a 'AI vocal twin' that can answer customer support calls and match or outperform call center agents. On top of that we've built a Zapier like workflow that lets businesses connect to software or transfer calls just like a person would. Our platform sits on proprietary deterministic LLM that is both cheaper and more accurate than gpt-4o for call center inquiries.

Full Phonely profile

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