What Freshworks does
Founded in 2010, Freshworks is an enterprise suite platform. The unicorn offers Freshdesk (customer support software), Freshservice (IT service management tool), Freshsales (sales automation and CRM), Freshmarketer (marketing automation platform), Freshchat (customer messaging software) and Freshcaller (cloud-based call centre software). In June 2024, Freshworks acquired Device42, an IT asset management company, for $230 million to enhance its IT service management offerings.
Who runs it
Funding and finances
Why this matters to you: funding stage is a rough proxy for how long the runway is and how much structure to expect. It is not a promise, and a profitable bootstrapped company can be the safer bet.
Check the company’s own careers page — linked at the top — before a job board. A role appears there first, sometimes weeks before it is syndicated anywhere else.
Questions and experiences
Nobody has asked anything about Freshworks yet. If you have interviewed here, what you know is worth more to the next person than anything on the rest of this page.
Company facts compiled from public sources and last refreshed 9 September 2026. Details change; treat the company’s own site as the authority.