General Manager Gibraltar

at ARQ — The global financial platform for affluent consumers in the Americas.

Gibraltar / Remote (US)Full-time5+ yearsYC-S21

What the role involves

About ARQ

ARQ is one of the fastest-growing fintechs in the world. Our mission is to redefine how people interact with money across borders, building the infrastructure to move value seamlessly. We’re still early in our journey, which means every person who joins shapes the future of our product, culture, and growth. If you’re excited by big challenges, global impact, and the chance to grow fast with a world-class team, ARQ is the place to do it.

The Role

You will lead and scale ARQ’s regulated entity in your jurisdiction, owning P&L performance, regulatory compliance, and sustainable user and revenue growth. You will act as the accountable executive before regulators while driving revenue and commercial expansion in coordination with global teams.

What you'll be doing

You will be accountable for the regulated entity’s performance, compliance, and business growth within your jurisdiction, working together with global teams.

Own end to end operational management of the regulated entity, including AML, KYC and KYB, fraud, safeguarding, complaints, regulatory reporting, internal controls, and audit readiness

Ensure full compliance with local laws, license conditions, and internal policies, maintaining a robust risk management and control framework

Manage strong relationships with supervisory authorities, while leading regulatory inspections and audits

Own local P&L, driving revenue growth, margin optimization, and improved unit economics

Support the global teams with local user acquisition, activation, and retention through local initiatives, including partnerships, PR and distribution channels

Act as the voice of the local market, proposing product improvements and coordinating closely with global teams to build scalable processes and support the license expansion

What you'll need

10+ years of experience as a founder or senior operator in a VC backed fintech or regulated financial institution, with full operational and P&L ownership

Strong stakeholder management skills with the ability to manage regulators, partners, and high value customers

Demonstrated ability to operate in regulated or high scrutiny environments

Exceptional organization and ability to navigate complex organizations to extract information and drive decisions

High attention to detail and rigorous due diligence mindset

Strong analytical capabilities with structured problem solving

High ownership mentality, resilience, and proven ability to close outcomes

Ability to operate both strategically and hands on in a fast scaling environment

Nice-to-haves

Experience working at a regulated financial institution or fintech

Direct experience managing regulatory relationships

Direct involvement in licensing processes in banking, payments, wealth, or crypto

Prior experience at a top tier firm such as BCG, Bain, or McKinsey, or at a bulge bracket investment bank is strongly preferred

About ARQ

ARQ opens the world’s strongest assets and markets to travelers, investors and professionals across the Americas—so they can spend, receive, send and grow their money wherever they are. Formerly known as DolarApp.

Full ARQ profile

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